HealthIDLet’s talk

HealthID for life insurers

Grow the book.
Keep your customers.
Turn behaviour change into value.

A premium AI health companion for your members. Cutting-edge decision intelligence for your team. One platform built around growth, retention and better health.

See HealthID in action
Explore the Agentic Simulator

01 / Growth

Give customers a
stronger reason to join.

Give your salesforce more to offer: a personal AI health companion and rewards customers actually want. Make your proposition stand out before the policy is sold.

02 / Retention

Give them something
worth staying for.

A premium experience that helps throughout the year. Build an ongoing relationship around personal guidance, useful support and valuable rewards.

03 / Behaviour change

Make healthier choices
count for more.

Find the people who could benefit, offer the right support, and measure what changes. Connect meaningful behaviour change to healthier members and the long-term economics of your book.

A premium experience. A stronger relationship.

The companion they want.
From the insurer
they choose.

Give every member a private, persistent AI health companion that understands their context and helps them look ahead.

  • Personal guidanceBuilt around their health, goals and everyday life.
  • Rewards worth earningPartner offers, with a vision for airline miles, hotel points and more.
  • A relationship that growsMore context over time. More reasons to keep engaging.

Better experience supports acquisition.
Lasting value supports retention.

Liv personal AI health companion alongside a private Health ID

The Agentic Simulator

Test your next move.
Before you fund it.

Simulate how members respond to different programmes and rewards, and explore the potential health and commercial outcomes.

Simulated members

Observed signals

Decisions & responses

Technical sketch of a simulated neighbourhood above layers of health observations and branching member decisions.
Inside the Agentic Simulator

HealthIntel · Cutting-edge AI, built for insurance

Know where to act.
Know what to test.

High-fidelity member health intelligence, shared privately. AI helps your team find opportunities, compare interventions and decide where the next dollar could work hardest.

01 / HealthIntel decision loopUnderstand → decide → learn
A / Observe

Find the opportunity.

Surface meaningful changes and cohorts that need different support.

B / Simulate

Challenge the plan.

Compare interventions in the Agentic Simulator before committing budget.

C / Verify

Learn from the result.

Track participation and health changes. Compare observed results with the model.

Observed results inform the next decision

Programme delivery

Run more personalised programmes.
With less manual work.

AI agents coordinate personalised member journeys, rewards and reporting.

Your team sets the objectives and approves the decisions.

More relevant programmes.
Healthier members.
Stronger insurance economics.

Two insurance professionals working together in a bright Hong Kong office.

Agentic programme engine

  1. PlanAssemble suitable member journeys.
  2. CoordinateConnect outreach, rewards and follow-up.
  3. LearnReview responses and recommend adjustments.

From broadcast to precision

Stop paying for behaviour
that would happen anyway.

Use better signals and smarter targeting to focus rewards where they could change a decision. Tailor support to each cohort. Measure the additional value created.

02 / Reward allocationFrom broadcast to precision

One offer. Everyone.

Rewards reach members regardless of whether they change a decision.

Different people. Different support.

Focus support where it could create additional behaviour change.

Conceptual targeting map · Each point represents a member

Member trust is part of the proposition

Better intelligence.
Lower raw-data liability.

Members keep control of their health records. Your team receives permissioned insights and verified answers for defined purposes. Liv serves the member; HealthIntel helps you make better decisions.

Our approach to privacy
03 / Permission architecture
Member-controlled boundaryYour personal Health ID
Health recordsWearable dataPersonal context

Records stay with the member.

Member permission
Defined purpose · Selected insights
HealthIntelAnswers your team can act on

Permissioned insights and verified answers.

Build a larger, healthier, more loyal book

Give members more.
Make every decision count.

See the companion. Explore HealthIntel. Test a programme in the Agentic Simulator. Then define a focused pilot around the outcome that matters to your business.

Let’s show you what’s possible